Hotel & Spa Real Ciudad de Zaragoza – FAQ’s

Faqs

What time is check in and check out?
Check-in 2:00 p.m. and check-out 12.00 p.m.
Can I leave the room late?
Yes, by availability
Can I choose the type of bed in my room? (Large bed – two beds)
You can request a preference, always subject to request
Do the rooms have a balcony or terrace? Can I reserve one?
Somer rooms have a balcony, by availability
Are there non-smoking rooms?
Yes
How many storeys does the building have? Is there a lift?
7 floors and lift (elevator)
Is there air conditioning in the rooms? Does it work all year round?
Yes, adjustable in all the rooms
Is your hotel adapted for the handicapped?
Easy access for disabled guests. Adapted rooms for the disabled.

Can you keep my luggage when I leave the room?
Yes, left luggage service
Is there a safe place to park my car? How much does it cost?
The hotel has its own car park. 9 € + VAT
Does the hotel have an Internet or e-mail terminal for guests?
Free Internet
Do you have high-speed internet in the room for my portable computer? Is it wireless?
Yes, wireless
Do you have a quiet, romantic room? How can I reserve it?
Yes, You can request a quiet room with a double bed
What languages are spoken in Reception?
Multilingual staff
Where may I rent a car?
At the reception